A leading fashion retail brand is seeking an experienced and commercially driven Area Manager to oversee multiple stores across the Western Cape. The successful candidate will be responsible for driving sales and profitability, ensuring operational excellence, managing store performance, developing high-performing teams, controlling costs, and maintaining strong retail standards across all stores.

Requirements

• 3–5 years' experience in an Area Manager / Multi-Store Management role
• Clothing/Fashion Retail experience is essential
• Strong commercial and business acumen
• Proven ability to drive sales and achieve targets
• Excellent leadership, people management and communication skills
• Strong operational and financial understanding
• Valid, unendorsed Code 8 driver's licence
• Own reliable vehicle
• Willingness to travel extensively between stores
• Based in or willing to work across the Western Cape

Key Responsibilities

• Drive sales, profitability and store performance
• Monitor and improve store KPIs
• Lead, coach and develop Store Managers and retail teams
• Ensure operational and merchandising standards are maintained
• Manage staffing, productivity and performance
• Control costs and minimise losses
• Implement company strategies and retail initiatives
• Conduct regular store visits and performance reviews

Location: Western Cape
Industry: Fashion / Clothing Retail
Employment Type: Permanent

Please forward your updated CV/resume in MS Word format with your application.

Please note: If no correspondence is received within 6 weeks of your application, please consider your application unsuccessful.

A prestigious five-star luxury hotel is seeking an experienced, creative and commercially driven Executive Chef to lead its culinary operations. The successful candidate will be responsible for the overall culinary direction, operational performance and profitability of the hotel's kitchen operations.

The ideal candidate will provide strategic and hands-on leadership across restaurant operations, private dining, special dining experiences, breakfast and banqueting, ensuring consistently high standards of food quality, presentation, creativity and guest satisfaction.

Key Responsibilities

• Provide overall culinary leadership and direction across all kitchen operations
• Lead, train, develop and motivate Sous Chefs, supervisors and culinary teams
• Develop innovative, creative and commercially viable menus
• Manage menu engineering and ensure accurate food costing
• Take ownership of food-cost performance, portion control, purchasing, stock variances and wastage
• Work closely with the Purchasing department to ensure quality products and value for money
• Maintain consistently high standards of food quality, presentation, portioning and service
• Ensure compliance with all food safety, hygiene, sanitation, health and safety requirements
• Manage kitchen staffing, scheduling and labour productivity
• Develop team members through coaching, mentoring and structured skills development
• Participate in recruitment, interviewing, onboarding and performance management
• Handle guest feedback and concerns relating to food and kitchen operations
• Work closely with Food & Beverage and Front Office teams to accommodate guest requirements and dietary needs
• Monitor operational performance against budgets, forecasts and agreed objectives
• Contribute to F&B initiatives, promotions, events and unique culinary experiences
• Ensure exceptional standards are maintained during high-volume breakfast services, banqueting and special events
• Maintain strong operational controls and ensure efficient use of kitchen resources
• Monitor kitchen equipment and ensure all equipment is properly maintained and operational
• Ensure effective stock management and minimise food wastage and stock losses
• Maintain a clean, organised and professional kitchen environment at all times
• Ensure kitchen operations consistently meet the hotel's quality and service standards

Minimum Requirements

• Relevant formal Culinary, Hospitality or Food Service qualification, or equivalent practical experience
• Minimum 2 years' experience as an Executive Chef, Executive Sous Chef or similar senior culinary management position
• Experience within a five-star hotel, luxury hospitality environment or high-end restaurant is strongly preferred
• Proven experience managing high-volume breakfast and banqueting operations, restaurants and private dining
• Strong experience in food-cost management, menu costing, stock control, purchasing and wastage reduction
• Proven ability to lead, coach and develop culinary teams
• Experience in menu development and creating commercially viable culinary concepts
• Excellent written and verbal English communication skills
• Computer literacy, including Microsoft Word, Excel and Outlook
• Strong knowledge of food safety, hygiene and health and safety standards

Ideal Candidate

The successful candidate will demonstrate strong leadership within a five-star hospitality environment, a genuine passion for culinary excellence, exceptional guest service and a strong commitment to people development.

Strong commercial judgement, communication, organisational skills, creativity and attention to detail are essential. The candidate must be comfortable leading a diverse culinary team within a fast-paced, high-volume operation and have the ability to balance culinary creativity with sound financial and operational management.

Industry: Luxury Hospitality / Hotels
Position: Executive Chef
Employment Type: Permanent

Please forward your updated CV/resume in MS Word format with your application.

Please note: If no correspondence is received within 6 weeks of your application, please consider your application unsuccessful.

A prestigious 4/5-star luxury hotel is seeking an experienced and service-driven Restaurant Manager to oversee the day-to-day operations of the restaurant. The successful candidate will be responsible for ensuring exceptional guest experiences, maintaining operational standards, managing costs and developing a high-performing service team.

Requirements

• Hotel School Diploma or equivalent qualification
• Bachelor's Degree in Hospitality will be an advantage
• Minimum 3 years' experience as a Restaurant Manager within a 4/5-star hotel, luxury restaurant or hospitality environment
• Excellent computer literacy, including MS Word, Excel and Micros POS
• Strong knowledge of restaurant operations, food and beverage costings and budgeting
• Excellent leadership, interpersonal and communication skills
• HR knowledge, including disciplinary processes
• Strong staff training, coaching and development skills
• Proven ability to maintain exceptional service standards
• Knowledge of relevant health, safety and liquor legislation

Key Responsibilities

• Oversee the daily operations of the restaurant and service areas
• Ensure consistently high levels of guest satisfaction and personalised service
• Lead, manage, train and develop the restaurant team
• Manage staff scheduling and rostering within budget
• Monitor restaurant revenue, expenditure and operating costs
• Review daily revenue reports and address discrepancies
• Maintain knowledge of food and beverage costings and pricing
• Ensure menus and wine lists are updated when required
• Ensure the restaurant, bar and service areas are fully stocked and operational
• Maintain the highest standards of hygiene, safety and presentation
• Ensure compliance with health, safety and liquor regulations
• Create, implement and maintain SOPs and operational standards
• Maintain restaurant equipment, furniture, fixtures and property standards
• Monitor guest feedback, requests and complaints and ensure effective resolution
• Conduct regular service and operational checks
• Ensure FCS and company service standards are consistently maintained
• Communicate operational information effectively to staff and management
• Assist with monitoring capital expenditure requirements

Performance Expectations

The successful candidate will be expected to uphold the hotel's image and reputation while ensuring exceptional guest service, efficient restaurant operations, cost control and strong team performance.

Industry: Luxury Hospitality / Hotels
Position: Restaurant Manager
Employment Type: Permanent

Please forward your updated CV/resume in MS Word format with your application.

Please note: If no correspondence is received within 6 weeks of your application, please consider your application unsuccessful.

About the Role

A prestigious luxury hotel in Sandton is seeking a professional, polished, and service-oriented Receptionist to join its team. The successful candidate will be the first point of contact for guests, delivering a warm welcome and exceptional service in line with the hotel's high standards.

Key Responsibilities

• Welcome guests and visitors professionally and courteously
• Manage check-ins, check-outs, and guest enquiries
• Answer and direct incoming telephone calls and emails
• Handle reservations, bookings, and guest requests
• Provide accurate information about hotel facilities, services, and amenities
• Maintain an organised and professional reception area
• Liaise with housekeeping, reservations, and other hotel departments to ensure a seamless guest experience
• Handle guest complaints and queries promptly and professionally
• Perform general administrative duties, including recordkeeping and data capturing

Minimum Requirements

• 2–3 years' experience in a receptionist or front-office role, preferably within a luxury hotel or upscale hospitality environment
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Professional appearance and a friendly, welcoming demeanour
• Good administrative, organisational, and multitasking abilities
• Computer literacy, including Microsoft Office; hotel reservation or property management system experience will be advantageous
• Ability to remain calm and professional in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays as required

Ideal Candidate Profile

The ideal candidate is well-presented, detail-oriented, and passionate about hospitality. They must demonstrate a guest-first mindset, excellent telephone etiquette, and the ability to deliver a refined service experience consistent with a luxury hotel's standards.

How to Apply

If you meet the above requirements and would like to be considered for this opportunity, please submit your updated CV in MS Word format.

Please note: Only shortlisted candidates will be contacted.

Experience: 2–3 years

The Opportunity

A prestigious luxury hotel in Sandton is seeking a professional, guest-focused and hands-on Assistant Front Office Manager to support the Front Office Manager in overseeing daily hotel operations.

The successful candidate will help ensure seamless front-office service delivery, exceptional guest experiences and consistent adherence to luxury hospitality standards. This role is suited to an experienced hospitality professional with strong leadership potential and a passion for service excellence.

Key Responsibilities

• Assist in managing the daily operations of the Front Office department, including Reception, Reservations, Concierge and Guest Relations
• Supervise, support and motivate front-office team members to maintain high service standards
• Ensure efficient check-in and check-out procedures, accurate room allocations and smooth guest arrivals and departures
• Coordinate VIP arrivals, special requests and personalised guest experiences
• Handle guest complaints, resolve service issues and ensure appropriate follow-up
• Liaise with Housekeeping, Food and Beverage, Reservations and other departments to ensure efficient hotel operations
• Assist with staff scheduling, shift handovers, team briefings, training and performance monitoring
• Monitor guest accounts, billing accuracy, cashiering procedures and daily operational reports
• Support occupancy optimisation, upselling initiatives and revenue-enhancement opportunities
• Ensure compliance with hotel policies, standard operating procedures, security protocols and brand standards
• Maintain a professional front-office environment and lead by example in delivering exceptional customer service
• Deputise for the Front Office Manager when required

Minimum Requirements

• 2–3 years' experience in hotel front-office operations, preferably in a supervisory or assistant management capacity
• Previous experience in a four- or five-star hotel or luxury hospitality environment is highly advantageous
• Matric certificate; a hospitality or hotel management qualification will be an advantage
• Sound knowledge of reception, reservations, guest relations and front-office procedures
• Experience with a hotel Property Management System (PMS), preferably Opera or a similar system
• Good computer literacy, including Microsoft Office
• Strong leadership, communication and interpersonal skills
• Excellent organisational, administrative and problem-solving abilities
• Understanding of hotel billing procedures, cash handling and operational reporting
• Professional presentation and a genuine commitment to guest satisfaction
• Flexibility to work shifts, weekends, public holidays and occasional overtime

Personal Attributes

The ideal candidate will be:

• Guest-focused, professional and service-oriented
• Confident in supervising and supporting a team
• Proactive, organised and attentive to detail
• Calm and solution-focused under pressure
• Able to communicate effectively with guests, colleagues and management
• Passionate about delivering a refined luxury hospitality experience

How to Apply

If you have the relevant hotel experience and are ready to take the next step in your hospitality career, please submit your updated CV in MS Word format for consideration.

Location: Sandton, Johannesburg

Please note: If you have not received feedback within six weeks of applying, please consider your application unsuccessful.

A leading fashion retail brand is seeking an experienced and commercially driven Area Manager to oversee multiple stores across the Western Cape. The successful candidate will be responsible for driving sales and profitability, ensuring operational excellence, managing store performance, developing high-performing teams, controlling costs, and maintaining strong retail standards across all stores.

Requirements

• 3–5 years' experience in an Area Manager / Multi-Store Management role
• Clothing/Fashion Retail experience is essential
• Strong commercial and business acumen
• Proven ability to drive sales and achieve targets
• Excellent leadership, people management and communication skills
• Strong operational and financial understanding
• Valid, unendorsed Code 8 driver's licence
• Own reliable vehicle
• Willingness to travel extensively between stores
• Based in or willing to work across the Western Cape

Key Responsibilities

• Drive sales, profitability and store performance
• Monitor and improve store KPIs
• Lead, coach and develop Store Managers and retail teams
• Ensure operational and merchandising standards are maintained
• Manage staffing, productivity and performance
• Control costs and minimise losses
• Implement company strategies and retail initiatives
• Conduct regular store visits and performance reviews

Location: Western Cape
Industry: Fashion / Clothing Retail
Employment Type: Permanent

Please forward your updated CV/resume in MS Word format with your application.

Please note: If no correspondence is received within 6 weeks of your application, please consider your application unsuccessful.

A prestigious five-star luxury hotel is seeking an experienced, creative and commercially driven Executive Chef to lead its culinary operations. The successful candidate will be responsible for the overall culinary direction, operational performance and profitability of the hotel's kitchen operations.

The ideal candidate will provide strategic and hands-on leadership across restaurant operations, private dining, special dining experiences, breakfast and banqueting, ensuring consistently high standards of food quality, presentation, creativity and guest satisfaction.

Key Responsibilities

• Provide overall culinary leadership and direction across all kitchen operations
• Lead, train, develop and motivate Sous Chefs, supervisors and culinary teams
• Develop innovative, creative and commercially viable menus
• Manage menu engineering and ensure accurate food costing
• Take ownership of food-cost performance, portion control, purchasing, stock variances and wastage
• Work closely with the Purchasing department to ensure quality products and value for money
• Maintain consistently high standards of food quality, presentation, portioning and service
• Ensure compliance with all food safety, hygiene, sanitation, health and safety requirements
• Manage kitchen staffing, scheduling and labour productivity
• Develop team members through coaching, mentoring and structured skills development
• Participate in recruitment, interviewing, onboarding and performance management
• Handle guest feedback and concerns relating to food and kitchen operations
• Work closely with Food & Beverage and Front Office teams to accommodate guest requirements and dietary needs
• Monitor operational performance against budgets, forecasts and agreed objectives
• Contribute to F&B initiatives, promotions, events and unique culinary experiences
• Ensure exceptional standards are maintained during high-volume breakfast services, banqueting and special events
• Maintain strong operational controls and ensure efficient use of kitchen resources
• Monitor kitchen equipment and ensure all equipment is properly maintained and operational
• Ensure effective stock management and minimise food wastage and stock losses
• Maintain a clean, organised and professional kitchen environment at all times
• Ensure kitchen operations consistently meet the hotel's quality and service standards

Minimum Requirements

• Relevant formal Culinary, Hospitality or Food Service qualification, or equivalent practical experience
• Minimum 2 years' experience as an Executive Chef, Executive Sous Chef or similar senior culinary management position
• Experience within a five-star hotel, luxury hospitality environment or high-end restaurant is strongly preferred
• Proven experience managing high-volume breakfast and banqueting operations, restaurants and private dining
• Strong experience in food-cost management, menu costing, stock control, purchasing and wastage reduction
• Proven ability to lead, coach and develop culinary teams
• Experience in menu development and creating commercially viable culinary concepts
• Excellent written and verbal English communication skills
• Computer literacy, including Microsoft Word, Excel and Outlook
• Strong knowledge of food safety, hygiene and health and safety standards

Ideal Candidate

The successful candidate will demonstrate strong leadership within a five-star hospitality environment, a genuine passion for culinary excellence, exceptional guest service and a strong commitment to people development.

Strong commercial judgement, communication, organisational skills, creativity and attention to detail are essential. The candidate must be comfortable leading a diverse culinary team within a fast-paced, high-volume operation and have the ability to balance culinary creativity with sound financial and operational management.

Industry: Luxury Hospitality / Hotels
Position: Executive Chef
Employment Type: Permanent

Please forward your updated CV/resume in MS Word format with your application.

Please note: If no correspondence is received within 6 weeks of your application, please consider your application unsuccessful.

A prestigious 4/5-star luxury hotel is seeking an experienced and service-driven Restaurant Manager to oversee the day-to-day operations of the restaurant. The successful candidate will be responsible for ensuring exceptional guest experiences, maintaining operational standards, managing costs and developing a high-performing service team.

Requirements

• Hotel School Diploma or equivalent qualification
• Bachelor's Degree in Hospitality will be an advantage
• Minimum 3 years' experience as a Restaurant Manager within a 4/5-star hotel, luxury restaurant or hospitality environment
• Excellent computer literacy, including MS Word, Excel and Micros POS
• Strong knowledge of restaurant operations, food and beverage costings and budgeting
• Excellent leadership, interpersonal and communication skills
• HR knowledge, including disciplinary processes
• Strong staff training, coaching and development skills
• Proven ability to maintain exceptional service standards
• Knowledge of relevant health, safety and liquor legislation

Key Responsibilities

• Oversee the daily operations of the restaurant and service areas
• Ensure consistently high levels of guest satisfaction and personalised service
• Lead, manage, train and develop the restaurant team
• Manage staff scheduling and rostering within budget
• Monitor restaurant revenue, expenditure and operating costs
• Review daily revenue reports and address discrepancies
• Maintain knowledge of food and beverage costings and pricing
• Ensure menus and wine lists are updated when required
• Ensure the restaurant, bar and service areas are fully stocked and operational
• Maintain the highest standards of hygiene, safety and presentation
• Ensure compliance with health, safety and liquor regulations
• Create, implement and maintain SOPs and operational standards
• Maintain restaurant equipment, furniture, fixtures and property standards
• Monitor guest feedback, requests and complaints and ensure effective resolution
• Conduct regular service and operational checks
• Ensure FCS and company service standards are consistently maintained
• Communicate operational information effectively to staff and management
• Assist with monitoring capital expenditure requirements

Performance Expectations

The successful candidate will be expected to uphold the hotel's image and reputation while ensuring exceptional guest service, efficient restaurant operations, cost control and strong team performance.

Industry: Luxury Hospitality / Hotels
Position: Restaurant Manager
Employment Type: Permanent

Please forward your updated CV/resume in MS Word format with your application.

Please note: If no correspondence is received within 6 weeks of your application, please consider your application unsuccessful.

About the Role

A prestigious luxury hotel in Sandton is seeking a professional, polished, and service-oriented Receptionist to join its team. The successful candidate will be the first point of contact for guests, delivering a warm welcome and exceptional service in line with the hotel's high standards.

Key Responsibilities

• Welcome guests and visitors professionally and courteously
• Manage check-ins, check-outs, and guest enquiries
• Answer and direct incoming telephone calls and emails
• Handle reservations, bookings, and guest requests
• Provide accurate information about hotel facilities, services, and amenities
• Maintain an organised and professional reception area
• Liaise with housekeeping, reservations, and other hotel departments to ensure a seamless guest experience
• Handle guest complaints and queries promptly and professionally
• Perform general administrative duties, including recordkeeping and data capturing

Minimum Requirements

• 2–3 years' experience in a receptionist or front-office role, preferably within a luxury hotel or upscale hospitality environment
• Excellent verbal and written communication skills
• Strong customer service and interpersonal skills
• Professional appearance and a friendly, welcoming demeanour
• Good administrative, organisational, and multitasking abilities
• Computer literacy, including Microsoft Office; hotel reservation or property management system experience will be advantageous
• Ability to remain calm and professional in a fast-paced environment
• Willingness to work shifts, weekends, and public holidays as required

Ideal Candidate Profile

The ideal candidate is well-presented, detail-oriented, and passionate about hospitality. They must demonstrate a guest-first mindset, excellent telephone etiquette, and the ability to deliver a refined service experience consistent with a luxury hotel's standards.

How to Apply

If you meet the above requirements and would like to be considered for this opportunity, please submit your updated CV in MS Word format.

Please note: Only shortlisted candidates will be contacted.

Experience: 2–3 years

The Opportunity

A prestigious luxury hotel in Sandton is seeking a professional, guest-focused and hands-on Assistant Front Office Manager to support the Front Office Manager in overseeing daily hotel operations.

The successful candidate will help ensure seamless front-office service delivery, exceptional guest experiences and consistent adherence to luxury hospitality standards. This role is suited to an experienced hospitality professional with strong leadership potential and a passion for service excellence.

Key Responsibilities

• Assist in managing the daily operations of the Front Office department, including Reception, Reservations, Concierge and Guest Relations
• Supervise, support and motivate front-office team members to maintain high service standards
• Ensure efficient check-in and check-out procedures, accurate room allocations and smooth guest arrivals and departures
• Coordinate VIP arrivals, special requests and personalised guest experiences
• Handle guest complaints, resolve service issues and ensure appropriate follow-up
• Liaise with Housekeeping, Food and Beverage, Reservations and other departments to ensure efficient hotel operations
• Assist with staff scheduling, shift handovers, team briefings, training and performance monitoring
• Monitor guest accounts, billing accuracy, cashiering procedures and daily operational reports
• Support occupancy optimisation, upselling initiatives and revenue-enhancement opportunities
• Ensure compliance with hotel policies, standard operating procedures, security protocols and brand standards
• Maintain a professional front-office environment and lead by example in delivering exceptional customer service
• Deputise for the Front Office Manager when required

Minimum Requirements

• 2–3 years' experience in hotel front-office operations, preferably in a supervisory or assistant management capacity
• Previous experience in a four- or five-star hotel or luxury hospitality environment is highly advantageous
• Matric certificate; a hospitality or hotel management qualification will be an advantage
• Sound knowledge of reception, reservations, guest relations and front-office procedures
• Experience with a hotel Property Management System (PMS), preferably Opera or a similar system
• Good computer literacy, including Microsoft Office
• Strong leadership, communication and interpersonal skills
• Excellent organisational, administrative and problem-solving abilities
• Understanding of hotel billing procedures, cash handling and operational reporting
• Professional presentation and a genuine commitment to guest satisfaction
• Flexibility to work shifts, weekends, public holidays and occasional overtime

Personal Attributes

The ideal candidate will be:

• Guest-focused, professional and service-oriented
• Confident in supervising and supporting a team
• Proactive, organised and attentive to detail
• Calm and solution-focused under pressure
• Able to communicate effectively with guests, colleagues and management
• Passionate about delivering a refined luxury hospitality experience

How to Apply

If you have the relevant hotel experience and are ready to take the next step in your hospitality career, please submit your updated CV in MS Word format for consideration.

Location: Sandton, Johannesburg

Please note: If you have not received feedback within six weeks of applying, please consider your application unsuccessful.